Written consumer complaints
Consumers can submit written complaints by email or post:
PlaySupportGradišće 9 C
Zagreb, Croatia
playsuppminis@gmail.com
We will acknowledge receipt without delay and respond in writing within 15 days of receipt, stating whether we accept the complaint as justified. We keep a record of written complaints for one year from receipt.
Pisani prigovor potrošača
Pisani prigovor možete poslati e-poštom ili poštom na gore navedenu adresu. Primitak ćemo potvrditi bez odgađanja, a na prigovor odgovoriti pisanim putem u roku od 15 dana od primitka, uz očitovanje prihvaćamo li njegovu osnovanost. Evidenciju pisanih prigovora čuvamo godinu dana od primitka.